Return Policy

MassageChairsDepot.com 30-Day Return Policy

At MassageChairsDepot.com, we value your satisfaction and want you to enjoy your shopping experience with complete peace of mind. If you are not entirely satisfied with your purchase, we offer a straightforward 30-day return policy to make your return process hassle-free. Here are the key details:

Return Eligibility:

  1. Products must be in their original, unused condition and in the same packaging you received them.
  2. Returns are accepted within 30 days from the date of delivery.

Return Process:

  1. Please contact our customer support team to initiate the return process.

  2. Our team will guide you through the return procedure and provide you with a Return Merchandise Authorization (RMA) number.

  3. Safely package the item, ensuring it's in the original packaging and includes all accessories and documentation.

  4. Clearly mark the RMA number on the package.

Return Shipping: Customers are responsible for the return shipping costs. We recommend using a trackable and insured shipping method to ensure the safe return of your item.

Refund Process: Once we receive your returned item and verify its condition, we will initiate the refund process. Please allow 5-7 business days for your refund to be processed.

Exceptions: Please note that certain items, such as personalized or customized products, may not be eligible for returns unless they are defective or damaged upon arrival. In such cases, please contact our customer support team for further assistance.

Contact Us: If you have any questions or need assistance with the return process, please don't hesitate to reach out to our customer support team.

Your satisfaction is our priority, and we are here to make your shopping experience as pleasant as possible. Thank you for choosing MassageChairsDepot.com.